Decide upon a reminder procedure
1. Decide the conditions of each reminder.
E-conomic enables you to send three different reminders.
- Reminder 1: No reminder charge or interest (A friendly reminder for customers who have forgotten to pay a due invoice)
- Reminder 2: Reminder charge and/or interest (A reminder that shows you expect payment)
- Reminder 3: Reminder charge and interest (A reminder used mostly to pass the matter to debt collection or other action. A complete list of outstanding debts with reminders for each customer is available until Reminder 3 is sent.)
Note: reminders must be sent in numerical order.
2. Decide the terms of payment. See existing or create new terms of payment
3. Decide when to send reminders, e.g., the weekday or interval between reminders
Note: Remember to match invoices and payments before sending a reminder so that unbooked payments are registered.
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