How to correct an entry

If an entry has been booked on the wrong account you cannot delete it - but you can reverse it to nullify the balance. Note, that you cannot fix booked customer invoices in this way. Customer invoices may instead be credited. Read more on how to create a credit note

Please note This functionality should not be used if reversing an entry that was orignally processed with Project details against it. For example, if you have the Project Accounting module activated and have processed a supplier invoice, and charged this to a project and then booked the transaction, if a mistake has been made you will need to process a credit note identical to the invoice. If you were to use the Reverse functionality it will not pick up your project details.

To view entries made on a given account:

1.Click ‘Bookkeeping’ > ‘Searches and lists’ > ‘Chart of accounts’
2.Click the ‘Ledger card’ icon to the right
3.To include/exclude unbooked day book entries, click ‘Show/Hide day book entries’

To view the details of an entry:
4.Click ‘Show transactions’ to the right

To edit or transfer an entry (not available for system generated entries):
5.Click the buttons above the list area:

‘Copy’: Book identical entries (e.g., monthly payrolls with many entries)

‘Turn’: Reverse +/- if an amount has been debited to an account that should have been credited with the amount (or conversely)

‘Reverse’: The Reverse function is used if an amount has been entered on the wrong account

6.‘Transfer’: Click any of the abovementioned buttons and select the day book to transfer the entry to.

7.Click ‘OK’

8.Close the details window

9.Close the ledger card window